frequently asked questions
What's the price of a Simpson cartoon or a Rick and Morty cartoon?
The price of the custom Simpson drawing and the custom Rick and Morty drawing depends on several factors, such as the number of people appearing in the drawing, the drawing style you choose, and the background you want. A 5-person drawing with a custom background is not the same as a 2-person drawing with one of the standard backgrounds we offer you. As you can see there are several options and depending on what you choose the price varies.
In the product catalog you can select the product/caricature that interests you and see the price it has.
How long does it take you to deliver the Simpson portrait or Rick and Morty portrait?
Our team of artists works as fast as they can and that's why drawings usually have a delivery time of between 2 and 4 days. If you have doubts about this you can ask us without any problem and we will answer it, since we have times of more work and times of less and for this reason there are times where we deliver it faster and others where we deliver the drawings in longer. Anyway, our goal and commitment is to send you your personalized portrait as soon as possible 🥳️
How do I send my Simpson online cartoon or Rick and Morty online cartoon?
Your online cartoon will be digital so it will be sent to you by email in the highest quality (HD ) when it is finished. Your portrait will be ready to be printed and make a picture or put it in a cup, T-shirt or the option you like the most.
I want my caricature online with more than 6 people, what should I do?
There's no problem. Contact us and we will do it to your liking, so do not worry, we have experience with great orders. Our artists are very professional and ready for everything.
What can I put as a background in portrait online?
For your drawing you can choose one of the free backgrounds that we offer you. If you don't like any of the free backgrounds, you can choose the custom background we have. Just let us know your idea and we'll make it happen.
Do pets cost money?
Yes, it is. Pets come at a small extra cost.
Can you work with more than one photo?
The more photos the better! Just make sure you're clear about how you want your custom portrait drawn, let us know, and leave the rest to us.
What quality should the photo I send you be?
The better the photo quality, the easier it will be for our artists to get a more accurate custom illustration. But don't worry, we'll let you know if we have any questions or problems.
Can I make modifications?
Our artists are incredibly talented and always do an excellent job, however, sometimes they can make mistakes, but we are always ready to make reviews following our modification policy:
Modifications WITHOUT Cost:
- Small feature modifications that the illustrator has not picked up and the customer considers important. Examples: smaller eyes, smaller head, shorter arms...
- Illustrator errors for details written in the description that do not appear in the illustration (as long as the customer has paid for them). Example: a football that you would like to see appear in the picture (and is written in the description).
- In the event that the client does not feel identified in the illustration, keep in mind that it is a craftsmanship, personal and that each illustrator can vary their style from another (always within the style with which we work). We will always try to fix it as much as possible so that you as a customer are satisfied so do not worry, the satisfaction of our customers is the most important thing for us.
Cost Changes: New
- details that were not in the description. Examples: T-shirts with text, position of people...
- Add more people.
Can I return my order?
No, we do not accept returns as it is craftsmanship and personalized work.
Also remember that we can make modifications in case you do not like the result, so that you as a customer are completely satisfied with your personalized caricature.
Will I be charged for changes to my order after it has been placed?
It is the customer's responsibility to specify all the details that they want in their order in the "Order details" section. Any details not included may result in additional charges for the customer.
That is why when you place the order you are clear about what you want and how you want it and we will do it to your liking without any problem 😊.